Samsung : DMR57LFS 24in Full Console Dishwasher - Stainless Review

When I saw this dishwasher in the store I thought I had found the pot at the end of the rainbow. It was SS inside, electronic, nylon coated racks, EnergyStar and a door that did what it was told (unlike the Bosch that "autoclosed" so hard it broke stemware in the top rack).

My initial problem was that the installer did not level it properly and the door would rub when closed, a sign of an inherently weak "box" structure. Once that was fixed we noticed that it did not clean very well. After three more service calls, adjusting the cycles, amount of detergent, water temperature, loading patterns, etc. the tech. called the factory support and took it thru a built-in diagnostic routine and stated that all was working properly.

I called Samsung service for about the seventh time and eventually they offered to do a like-for-like exchange. I considered that but then remembered that the tech. had declared that the old one was working properly...what would a like-for-like exchange gain me other than more dirty dishes and wasted time? I persisted and eventually got a refund from the store.

I immediately went out and bought a Asko (a brand that has performed very well for us in another home) online that was a new item but a couple of years old. The price was about the same, but the Asko actually...if you can believe it...got the dishes clean (and it took about and hour less than the Samsung and used less energy!).

Several weeks later I went to the store where I returned the Samsung and saw my Samsung dishwasher (white) and another (stainless) for sale, cheap! Samsung has managed to make a dishwasher series that looks good but failed to perform the primary objective...clean dishes.

Too bad they don't give the Zero stars as an option.

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Product Description:
This side-by-side Samsung refrigerator features Twin Cooling Plus, LED Lighting, Power Freeze, Wine Rack, E-Star. Real Stainless color, 24 cu ft, Counter Depth, In-Door Ice. The Samsung refrigerator measures 29 7/8 inchD x 35 7/8 inchW x 69 13/16 inchH.

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